zumi

How zumi works

Book salons, restaurants, and spas in Japan — entirely in your language.

The problem

Japan is incredible. Booking things? Not so much.

You found the perfect hair salon on Instagram, but the entire website is in Japanese. You want to try that omakase spot, but you can't explain your shellfish allergy. You'd love a spa day, but you're pregnant and not sure which treatments are safe. You have a nail design idea saved on your phone, but no way to explain it to the technician.

For millions of foreigners living in and visiting Japan, the language barrier turns simple appointments into stressful guesswork — or missed experiences entirely.

The solution

Three steps. Zero language barrier.

Step 01

Browse and book in English

Search across five categories — hair salons, restaurants, nail salons, eyelash salons, and spas. Every listing is translated with prices, photos, and reviews. Pick a date and time that works for you.

Step 02

Fill out your consultation form

Each category has a specialized form designed for that service. Answer quick questions in your language so the business knows exactly what you need before you arrive.

Hair salon

Hair type, desired style, color history, reference photos

Restaurant

Party size, dietary restrictions, allergies, occasion

Nail salon

Shape, design, color, reference photos

Eyelash salon

Curl type, volume, style, sensitivities

Spa

Treatment preference, pressure, health conditions, focus areas

Step 03

Arrive with confidence

Your form is translated into a professional Japanese consultation sheet that the business receives before you arrive. The staff knows exactly what you need — zero language barrier.

Example sheets

See what the business receives

Each category generates a specialized consultation sheet in Japanese. Tap a category to see a realistic example.

Hair salon

Tell us about your hair

CutColorTreatmentPerm
Wavy
Medium
Medium
Dark brown
Ash beige
Balayage
Shoulder
Yes

Last salon made the color too dark. Wants lighter, more natural tone this time.

You fill this out in English

Hair Studio Ren

カウンセリングシート

予約日: 2025年3月15日

お客様: Sarah J.

お客様ご希望メニュー

カットCutカラーColorトリートメントTreatment

髪質について

髪質ウェーブWavy
太さ普通Medium
長さミディアムMedium
現在の髪色ダークブラウンDark brown

カット・カラーについて

希望の長さ肩丈Shoulder length
レイヤー希望ありYes
技法バレイヤージュBalayage
希望の色アッシュベージュAsh beige

お客様メモ

前回の美容院でカラーが暗すぎたため、今回は明るめのトーンを希望します。

Last salon made the color too dark. Wants lighter, more natural tone this time.

zumi — カウンセリングシート

The stylist receives this in Japanese

Pricing

Simple, transparent pricing

¥0

Free to browse

Search listings, read reviews, and explore — no account required.

¥500per booking

Pay when you book

A small fee is added when you confirm a booking. That's it.

¥1,480/month

Unlimited plan

Book as many times as you want with no per-booking fee.

For businesses

List your business for free

Listing your business on zumi is completely free. We handle all communication with foreign customers in their language and deliver a professional Japanese consultation sheet to your staff. No cost, no risk, no extra work.

List your business

FAQ

Frequently asked questions

zumi is a booking platform for foreigners in Japan. We help you book hair salons, restaurants, nail salons, eyelash salons, and spas entirely in your language.

Browsing and searching is completely free. When you book, a small fee of ¥500 is added. Or subscribe for ¥1,480/month for unlimited bookings.

If a business can't accommodate your request, they'll suggest an alternative time. If no alternative works, you receive a full refund.

No — that's the whole point. Everything from browsing to booking to the consultation form is in your language. The business receives a professional Japanese translation.

It's a professionally translated document the business receives before your visit. It contains your preferences, requirements, and any important notes — all in Japanese so the staff can prepare perfectly.

You add a credit card when you book. Your card is held and only charged when the business confirms your booking.

We currently cover Tokyo, Osaka, Kyoto, Nagoya, Fukuoka, and Sapporo — with more cities being added regularly.

Yes, listing on zumi is completely free for businesses. There are no fees, contracts, or hidden costs.